Returns and Repairs–
If you don’t love your Nantucket Bracelet, we are happy to exchange it or offer a store credit as long as it’s returned in the same condition within 14 days. After it is determined that the bracelet is in the same condition, a store credit or exchange will be issued, return shipping will be the buyer’s responsibility. Custom orders or orders with scrimshaw cannot be returned. We are not responsible for items lost in the mail.
Although it is rare for these fine crafted bracelets to need repairs, Nantucket Bracelets offers free repairs within the first 60 days of purchase, buyer is responsible for shipping. We are happy to repair older bracelets as well, after 60 days there will be a repair fee depending on the type of repair (small weaving fix vs. new piece of ivory).