Nantucket Bracelets
Frequently Asked Questions

How do I know the bracelet will fit?

The cuff bracelets are woven on brass cuffs that are adjustable- just slightly squeeze or pull open to fit.

 

How long will it take to receive my bracelet?
Because of the handmade, custom nature of the bracelets, please allow up to a month for delivery.  Christmas orders must be placed on or before Thanksgiving to guarantee delivery for the holidays. Custom orders usually take longer.

 

How do I place a custom order?

To place a custom order from images you’ve seen on our social media pages, or if you have a particular scrimshaw or design that you’d like please email us at caitlin@nantucketbracelets.com to discuss the options. We love trying out new scrimshaw, weaving styles, or materials to make something that’s completely one-of-a-kind!

 

Do you offer discounts on multiple orders?

Yes! We offer discounts when purchasing more than 2 bracelets, so if you’re buying a few presents, bridesmaid gifts or stocking up for yourself, we’re happy to discuss a discount!

 

Can I wear my bracelet in the shower/water?

No! Nantucket Bracelets are made from the same material as a Nantucket Basket, or wicker chair and should not be submerged in water. A few drops of water while caught in rain or while washing your hands will be fine (just dry off the bracelet), but anything more may weaken the material or cause discoloration. Take your bracelet off before coming in contact with water, excessive sweat (don’t wear to the gym or running!), or with perfume.

 

Can I return my bracelet?

If you don’t love your Nantucket Bracelet, we are happy to exchange it or offer a store credit as long as it’s returned in the same condition within 14 days. After it is determined that the bracelet is in the same condition, a store credit or exchange will be issued, return shipping will be the buyer’s responsibility. Custom orders or orders with scrimshaw cannot be returned. We are not responsible for items lost in the mail.

 

If I buy my bracelet and it needs a small repair, how long do I have after I purchase?

Although it is rare for these fine crafted bracelets to need repairs, Nantucket Bracelets offers free repairs within the first 60 days of purchase, buyer is responsible for shipping. We are happy to repair older bracelets as well, after 60 days there will be a repair fee depending on the type of repair (small weaving fix vs. new piece of ivory).

 

I would love to learn more about Nantucket Bracelets and will be visiting the island!

Please feel free to contact us if you will be on-island, you may even catch us in our shared workshop with the Basket Shop. We also offer private group bracelet classes on-island where you can weave your own bracelet and we will finish it with custom end caps! Email us if interested at caitlin@nantucketbracelets.com

 

Why are the end caps different?

As with anything in nature, no two pieces of fossilized ivory are exactly the same. Because of this, each bracelet end cap will have its own unique coloring and patterns. We pick each piece of ivory to coordinate with the one it’s paired with.

 

Is the ivory Nantucket Bracelets uses ethical or even legal?    

Nantucket Bracelets’ approach is to use ethically and responsibly gathered materials. We use fossilized mammoth and walrus ivory, which is legal to buy and sell within the US. But, laws may vary state-to-state. Currently, we cannot ship to NY, NJ, CA or HI. You are responsible for knowing the local and state ivory law in your state. Nantucket Bracelets is not liable.